A collaborative win!
- Sandeep Naidu
- 35 minutes ago
- 2 min read
We are pleased to share a recent success story highlighting the collaboration between Elsun MedStaff & HR Consulting and one of our key partners. This engagement resulted in a highly favorable outcome for all stakeholders. This project underscores our commitment to achieving long-term excellence through meticulous partnership.
Connect with us today to learn how our tailored Healthcare Staffing and HR Consulting solutions can elevate your organization.
A mid-sized specialized surgical center faced a crisis with a 40% turnover rate in their nursing staff, relying heavily on costly travel agencies that impacted their financial health. Leadership expressed concerns about a potential toxic culture but struggled to identify the root causes.
The Approach: The Elsun "Deep Dive"
As a Strategic HR Partner, I conducted "Stay Interviews" and a culture audit. My findings revealed that the challenges stemmed from misaligned leadership communication and unclear HR policies, creating significant legal and compliance risks. Additionally, many team members felt stagnant in their careers, indicating a need for a culture reset rather than just new hires.
The Solution: Targeted Recruitment & Coaching
To mitigate risks, I revamped onboarding and employee relations protocols, ensuring every new hire understood the facility's compliance standards. I utilized our national network to find a Nursing Director who exemplified "Servant Leadership." Furthermore, I mediated a long-standing dispute between surgical techs and front-office staff, establishing a new "Communication Covenant."
The Result: Impact Beyond the Hire
Within six months, the results were transformative:
- Reduced Costs: Filled four permanent RN roles, eliminating $250,000 in annual agency spending.
- Stability: Turnover decreased from 40% to under 10%.
- Patient Care: With reduced conflict, patient satisfaction scores (HCAHPS) increased by 15%.
The most rewarding aspect was not just the appreciation from the CEO, but hearing from a nurse who expressed that, for the first time in years, she looked forward to coming to work. This illustrates the power of combining HR strategy with a recruiter’s heart.
Many Thanks!
-Nittasha A. Naidu
President & CEO
Elsun MedStaff
P: 713-330-9206
Your integrated provider for healthcare staffing & HR consulting solutions
We recruit top talent-Nationwide!
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